Shipping & Cancellation
Order Processing All our outfits are 100% tailored in-house or by our associated designers. We take about 3-5 business days to tailor an outfit before we prepare it for dispatch. Designer outfits are tailored in a timeframe of 2-4 weeks.
Once your order is tailored and is ready for dispatch, we will send you a notification of it's shipping status along with tracking details via email or/and SMS.
Shipping Charges and Transit Time We offer free shipping for all our orders and we do delivery to most of postal addresses around India. We will need your complete street address along with your phone number and pin or zip code for assured deliveries of your order. Please also keep in mind that our shipping partners are unable to deliver to P.O. Box addresses, APOs and FPOs.
Our shipping partners will not be able to deliver your orders on saturday, sundays and on public holidays.
All our orders are generally delivered within 3-5 business days from the date of shipment. All our products are insured against theft and damages while in transit. Insurance expirese once the orders are delivered on provided shipping address.
Order Cancellation If you believe that you have placed an order by mistake or you do not require it anymore, please do write us at email@example.com within 24 hours of placing your orders. Please also be advised that once the order has left our wearhouse, we do not have any control over it's whereabouts and the order can not be cancelled. There are no order cancellation charges.
Item(s) not available or out of stock in an order will be cancelled in 48 hours or order placement. Full refund against item(s) will be issued back to customer's card/account. Customer will also get the notification of cancellation and refund via email.